Privacy Policy
Privacy Policy
Effective Date: 24.03.25
At Nelson Bays Holiday Homes (referred to as “we”, “our”, or “us”), we are committed
to protecting your privacy and handling your personal information with care. This Privacy
Policy explains how we collect, use, store, and protect your information when you
interact with us, including when you visit our website, make bookings, or use our
services.
- Information We Collect
We may collect personal information that you voluntarily provide to us, including but not
limited to:
- Full name
- Contact details (email address, phone number, postal address)
- Booking information (dates, preferences, number of guests)
- Payment details (handled via secure third-party platforms)
- Property details (for homeowners working with us)
We may also collect non-personal information such as: - IP address and browser type (from website visits)
- Website usage data via cookies or analytics tools
- How We Use Your Information
We use your personal information to:
- Process and manage bookings
- Provide property management services
- Communicate with you regarding your booking or property
- Improve our services and website experience
- Send occasional updates or marketing communications (with your consent)
- Sharing Your Information
We do not sell your personal information. However, we may share it with:
- Trusted service providers (e.g. booking platforms, payment processors)
- Local contractors or cleaners (only when necessary for a booking or property)
- Legal or regulatory authorities if required by law
- Data Security
We take appropriate steps to ensure your data is secure and protected from
unauthorized access, misuse, or disclosure. This includes:
- Secure password protection
- Trusted third-party booking and payment platforms
- Regular system updates and access control
- Your Rights
You have the right to:
- Access your personal information
- Correct any inaccuracies
- Withdraw consent for marketing communications
- Request deletion of your data (subject to legal and contractual obligations)
To exercise these rights, please contact us at info@nelsonbaysholidayhomes.co.nz
- Cookies and Tracking
Our website may use cookies or similar technologies to improve user experience and
gather site traffic data. You can control or disable cookies via your browser settings. - Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our
website with an updated “Effective Date.” - Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data,
please contact us:
Nelson Bays Holiday Homes Ltd
Email: info@nelsonbaysholidayhomes.co.nz
Phone: 0272968345
Website: www.nelsonbaysholidayhomes.co.nz